Waiting period

Some informations about the waiting period

All the spacedrums are made-to-order and the production capacity of our workshop (3 persons) doesn't allow us to have some stock of immediatly available instruments. The "in stock" mention on the pages of the site permit you to place your online order but doesn't mean an immediate availability. The time frame between the validated order and the shipping of your spacedrum is mentionned in the detailled description of the product's page.

This waiting period is an estimation, we cannot commit ourselves in a delivery's date. Our craftworking process doesn't allow us to be accurate on a date. We're doing our best to reduce the waiting period but our main concern is the final quality of our Spacedrums.

We deal with the orders in a chronological way. We are frequently asked for a faster delivery but we have made the choice to make no exception and to be fair with all our customers, in an equality concern.

The making of a Spacedrum can require several days to several weeks, regarding the difficulties that we might come across. That's unforeseeable and can make our task more complicated.

When your instrument is ready we ship it to the delivery adress that you mentionned at the time of your order. If this delivery adress has changed then you have to send us an email through the contact form. Once the package is shipped we sen you a tracking number, the shipping time is estimated by the carrier in function of the destination.

The Zenko is made through an industrial process but all the finishings, and the tuning, are made by hand. However, the Zenko is generally available at once and could sometimes require a few days. Feel free to contact us and ask for a specific model’s availability.

This waiting period is an estimation, we cannot commit ourselves in a delivery's date. Our craftworking process doesn't allow us to be accurate on a date. We're doing our best to reduce the waiting period but our main concern is the final quality of our Spacedrums.

We deal with the orders in a chronological way. We are frequently asked for a faster delivery but we have made the choice to make no exception and to be fair with all our customers, in an equality concern.

The making of a Spacedrum can require several days to several weeks, regarding the difficulties that we might come across. That's unforeseeable and can make our task more complicated.

When your instrument is ready we ship it to the delivery adress that you mentionned at the time of your order. If this delivery adress has changed then you have to send us an email through the contact form. Once the package is shipped we sen you a tracking number, the shipping time is estimated by the carrier in function of the destination.

Our Steelpans are imported from Trinidad and Tobago and the availability depends on the shipments we get. Our online stock information is generally reliable but it’s better to contact us to check your model’s availability before your purchase. When an item is out of stock, we can’t commit ourselves in an arrival deadline because imports are always very long and uncertain.

This waiting period is an estimation, we cannot commit ourselves in a delivery's date. Our craftworking process doesn't allow us to be accurate on a date. We're doing our best to reduce the waiting period but our main concern is the final quality of our Spacedrums.

We deal with the orders in a chronological way. We are frequently asked for a faster delivery but we have made the choice to make no exception and to be fair with all our customers, in an equality concern.

The making of a Spacedrum can require several days to several weeks, regarding the difficulties that we might come across. That's unforeseeable and can make our task more complicated.

When your instrument is ready we ship it to the delivery adress that you mentionned at the time of your order. If this delivery adress has changed then you have to send us an email through the contact form. Once the package is shipped we sen you a tracking number, the shipping time is estimated by the carrier in function of the destination.


Knowledge
made in France
Knowledge made in France
Creator
of unique instruments
Creator of unique instruments
Artisanal production
for optimum quality
Artisanal production for optimum quality
Personalized advice
and customer services
Personalized advice and customer services
Accepter

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